2-1-1
Everyday in Lorain County someone is in need of essential services – from finding substance abuse assistance to securing adequate care for a child or an aging parent. Faced with a dramatic increase in the number of agencies and help lines, people often don’t know where to turn. In many cases, people end up going without these necessary and readily available services because they to not know where to start.
2-1-1 provides callers with information about and referrals to human services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services:
- Basic Human Needs – food banks, clothing closets, shelters, rent assistance, utility assistance.
- Physical & Mental Needs – health insurance programs, Medicaid & Medicare, maternal health, children’s insurance programs, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitations.
- Employment Supports – financial assistance, job training, transportation assistance, education programs.
- Support for Older Americans and Persons with Disabilities – adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation.
- Support for Children, Youth and Families – childcare, after school programs, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.
- Volunteer Opportunities & Donations
2-1-1 strengthens our community by uniting the people in our area who want to help with those who need help. 2-1-1- maintains a permanent presence in the community, 24/7. As a result, people can find available help whenever the need arises.
The following statistics from July 1, 2006 – June 30, 2007 indicate that 2-1-1 services are being utilized by the community:
| Total Calls | 4,010 |
| Female | 77% |
| Male | 23% |
| Under age 60 | 92% |
| 60 & Over | 8% |
| Caller by City | |
| Lorain | 42% |
| Elyria | 40% |
| North Ridgeville | 3% |
| Amherst | 3% |
| Sheffield Lake | 2% |
| Other | 10% |
| Top Ten Service Requests | |
| Utility Assistance | 19% |
| Emergency Food | 16% |
| Rent Payment Assistance | 12% |
| Prescription Expense Assistance | 6% |
| Temporary Financial Assistance | 5% |
| Information & Referral | 3% |
| Emergency Shelter | 3% |
| Furniture | 3% |
| Clothing | 2% |
| Community Clinics | 2% |
| Other | 29% |
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